Refund policy

Hopefully, you will love your new purchase! I do my best to describe and photograph all items as accurately as possible so there are no surprises! All pictures posted in a listing are of the actual item you are purchasing unless noted otherwise.

If there is a problem, PLEASE let me know and we will work together to resolve the issue.
Item must be returned within 3 days after the buyer receives it to the address below
Only regular priced items we will give you a store credit for your return and unfortunately sale items cannot be Credit  the sale is final no refunds

To return your product, you should mail your product to: Crystal Diamond Designs c/o Chrisse Hartley, 3392 Kiowa Blvd South LAKE HAVASU CITY AZ 86404, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and a 10% restocking fee will be taken out of your return. (so you paid 11.00 for an item you would get back 9.90 after restocking fee was taken out.)

Additional non-returnable items:
- Gift cards

-Mosaic Designs, beads and tiles