Terms & Conditions

Payment Policy:

Payment is to be made at the time of purchase via PayPal or credit card.

*PayPal is a third party credit card processor that keeps all your transaction information secure. You do NOT need your own PayPal account to use the service.

*If payment is not received within 48 hours and no communication has been received regarding your order, the sale will be canceled and the item re-listed.

 *At the time of paying if you are from Arizona PayPal will add state sales tax (7.85%)to your total

Shipping Policy:

*All items will be shipped within one Business day after receipt of payment barring custom orders.Shipping cost includes Handling charges.

*If you would like to insure your package or upgrade shipping, please contact me so I can send you a revised invoice reflecting the changes. If damage happens in shipping without Insurance returns with not be given.

 

SHIPPING THIRD PARTY

Third party shipping is available for gifts. Please let me know the address to ship to. If you would like me to include a note from you, please tell me what your message is.

Refund Policy:

*Hopefully, you will love your new purchase! I do my best to describe and photograph all items as accurately as possible so there are no surprises! All pictures posted in a listing are of the actual item you are purchasing unless noted otherwise.

 

If there is a problem, PLEASE let me know and we will work together to resolve the issue.

Item must be returned within 3 days after the buyer receives it, if there is a problem PLEASE let me know and we will work together to resolve the issue. I will do my best to insure its safe delivery, it is possible that accidents happen in transit and I can’t be responsible once it leaves my hands Also how the installment of the tiles.

Please if we agree on you returning the item, Please wrap the item in the box/wrapping it came in, or something comparable that will protect it-items that are shipped back and damaged due to negligence will not be refunded. If a return is accepted, I will give a Merchandise Credit of the original item minus the shipping charge within 10 days after receiving the item in its original condition.

If damage happens in shipping without Insurance returns with not be given.

There is a 20% restock fee on all return items (based on cost of item)

Thank You

Crystal Diamond Designs